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License dongle not found


Nicolas Hanson

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Mac or PC?

Off the top of my head...

Check the dongle LED is lit.

Is the dongle being seen by the OS? Did you get a confirmation 'dong' when you inserted the dongle?

USB isn't the most reliable of connectors if you're constantly connecting/disconnecting. I've seen cheese- grater Mac Pros with front panel USB socket problems due to them simply wearing out. Things like dust & corrosion can also cause connection problems, so a visual inspection might be advisable. I've taken to using port-savers on frequently used ports and dongles - that way, it's the port-saver connector that's wearing out.

 

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